Yale University Department of Athletics

Human Resources

About Us

Yale Athletics Philosophy and Objectives

 

Message from the Director

The following athletics department objectives for FY08 are again a result of the collaborative efforts of our staff including coaches, clerical and technical, service and maintenance and administrators.   All ideas presented by our staff have been consolidated and identified under each overarching goal.  During FY07 many of our goals were achieved.  The remaining few continue to be on-going or changed permanent goals, and a few have been renewed into goals that we continue to strive to accomplish. 

 

We recognize and acknowledge that it will take the cooperation and involvement of all staff at every level and from every employment category to successfully accomplish these goals.  As we move forward, sub-committees will be formed to develop SMART (Specific, Measurable, Achievable, Relevant, Time-framed) goals for each of these objectives.  The sub-committees may also solicit the involvement of other staff members to work on specific projects.  Each committee will provide a regularly scheduled progress report at Senior Staff Meetings and present recommendations for achieving the identified goals.   The committees will also provide progress reports throughout the year to the department. 

 

We value, appreciate and thank you for your input and creative suggestions and look forward in continuing to work together in achieving a positive, professional and successful work experience for everyone. 

Fiscal Responsibility

· Streamline and clearly define authorization process for all fiscal transactions.

· Provide ongoing review, communication and training of all internal and university fiscal policies and procedures.

· Investigate and identify the support needs of coaching staff in processing all financial transactions.

· Continue to investigate the use of one account for team revenue and expenses that combines general appropriation and association accounts.

· Explore additional initiatives for cost-effective and collective bidding/purchasing (e.g. equipment, supplies, shuttle buses, recruiting technology, phones, use of existing discounts, per diems, purchasing vs. leasing, house rentals vs. hotel arrangements).

· Continue to identify and establish strategies for maximum obligation of equipment through sharing and full expenditure of on-hand supplies.

· Increase departmental awareness and identify areas of sustainability. Think Green.  

· Departmental review of workplace efficiency relating to staffing and workflow processes.

Department of Athletics Human Resources

P.O. Box 208216, New Haven, CT 06520-8216

(203) 432-1439

Competitive Excellence

· Each sport program to finish first in the Ivy League.

· Prepare and maintain the athletics facilities at the highest standard of Division 1 competition; display the pride in our facilities through increased exhibition through websites and pamphlets.

· Provide the highest quality and state of the art training equipment for our athletes.

· Continue to identify and matriculate impact prospects.  Yield 95% of the admitted candidates who receive athletic distinction.

· Continue the success of the Kiphuth Leadership Academy to train students and staff in the principles of leadership; provide increased nutritional and sports psychology counseling to students and staff; continue to invite guest speakers to conduct workshops on topics of interest.

· Continue to provide Ivy League championship opportunities for club sports programs.

· Review, identify and streamline the use of recruiting technology

· Provide ongoing review and oversight of all internal and league admissions policies

Superior Customer Service

· Increase of IT staffing and support to maintain websites; recommend and implement membership system for purchase of tickets, memberships, physical education classes, expanded credit card sales, including kiosks providing the most current and up-to-date  information to the Yale and New Haven Community.

· Continue to develop and expand media accessibility for varsity contests (e.g. video streaming).

· Continue to improve and maximize our first class, “first impressions” including:  facility cleanliness and appearance (including offices, hallways and bathrooms); increased signage; RTH entry and reception desk and Varsity Room.

· Maximize staff identification in key customer areas (e.g., clothing, badges, nameplates).

· Professional, courteous, prompt and effective communication with all visitors, callers and fellow staff, particularly the front line staff.

· Think/Act “Outside the Box” mentality and attitude for all staff not only to provide superior customer service to visitors and callers, but to facilitate new, fresh and novel ideas and communications between fellow co-workers and contacts throughout the University, making the process new, exciting and challenging.

Positive Work Environment

· Continue to provide avenues for staff involvement in all departmental goals, work environment improvements and general policies and procedures and encourage new ideas, venues for improvements. 

· Continue to provide ongoing training and professional development opportunities for all staff. 

· Maintain a professional and positive work environment.

· Roll-out the departmental intranet to share current staff and event information (e.g, new employee introduction with picture, bio, and interests; employee recognition; committee reports, etc).

· Establish a coach mentoring program.

· Strive to improve time management skills throughout department – less crisis management. 

· Continue to provide opportunities for all staff to interact with each other (e.g., luncheons, picnics, employee/families at OEC, baseball game, tailgates, super bowl parties, boat races, public skating, Department Olympic Day (end of year). 

Yale Athletics Tomorrow

· Continue to identify and cultivate alumni who can help support our programs as well as provide opportunities to connect them to Yale Athletics. 

· Develop a program to help coaches and associations raise money for special projects/needs for their program.

· Provide coaches and staff training and education on successful fundraising techniques.

· Continue to provide awareness as to the positive role everyone has in “fund-raising” for athletics.

· Identify and cultivate younger alumni and connect them to our programs.

· Continue outreach opportunities to community youth and solicit new ideas from participants.