What We Do
Best Practices provides tools for people to improve their workplace. When managers and union members are working in partnership to change their working environment, change their relationships, improve skills or improve operations, we help them develop and carry out specific projects to achieve their goals. Here are some current and recent projects.
New Skills for Managers and Union Leaders
Workshops teaching managers the basics of labor relations and intensive training for union leaders in “partnering” skills.
- Labor relations essentials for managers
- Partnership for performance for union leaders
New Models for Conflict Resolution
Joint efforts to pilot an approach to conflict resolution that enables managers and supervisors to recognize the other side’s interests and to resolve conflicts using a problem-solving approach.
- Interest-Based Problem Solving Pilot: Yale University Library
- Interest-Based Problem Solving Pilot: Yale Health
Working Within Departments
Unit-based teams, often known as Joint Departmental Committees (JDCs), where staff and supervisors work together toward specific changes they want to make in their workplaces.
- Yale Center for British Art
- Dining Services
- Yale University Library
- Yale Animal Resources Center
- Yale Health
Last Updated: September 16, 2011 (kp).