Tracking Mail

Campus Mail receives many calls from departments confused over the delay in receipt of a certified or registered item they are waiting for. They went into the US Postal Service web page to track a piece of mail using the tracking number provided to them by the sender. The message comes back saying it was received in New Haven on a specific date. Why don't they have the package?

Please be aware that the date the package arrives in New Haven is not the date Campus Mail receives the package. The date shown is the day the package arrived at the New Haven USPS terminal and it is still in the US Postal Service system. Since signatures must be obtained along the way, the receipt may be delayed for a day or two even after arriving in New Haven.

When a certified or registered item is received at Campus Mail, it is given priority status and is delivered on the very next delivery to your building and a signature is received by the Campus Mail driver.