FisherScientificQuickStart

Should you require assistance with ordering online with Fisher, please contact the Fisher Sales Representative, Matt Glidden at (800) 955-9999 X5034. He is also available for one-on-one and departmental training.

You may also contact Fisher Scientific Internet Technical Support for web site/technical questions at (877) 885-2081. Product-related Customer Service can be reached at (800) 766-7000.

Register and Log In

First Time Visitors Registration

Go to www.yale.edu/eportal and click on Lab Supplies - Fisher Scientific - First Time Visitors. After reading the relevant information, continue shopping at www.fishersci.com/.
To take advantage of Yale's discounted pricing with Fisher, you must first register to create a profile. You will need a valid Fisher account number and Internet email address to set up your profile. This account number is based upon your receiving location. If you are unsure of your account number, please contact the sales representative.
Click Register Here under Are You a New User.
Fill in the User Profile, providing a user name and password.
Click Submit Form. If you do not provide a unique user name, you will be offered suggestions. (You may edit your profile at any time.)
Fill in Add Account form, recording your Fisher account number and information. Assign and Account Alias to easily identify the account. The default attention line will be referenced on the order and packing list. Once the form is completed, click Submit Form.

Note: You will have immediate access to the newly created User Profile and access to valid Fisher accounts within 24 hours.

Log In After Registration

Enter your User Name and Password on the home page, and click on the Go button to log in via an unsecured server. If you prefer to log in with encryption, click on Secure Login instead. (All personal and financial information is handled by our secure servers.)
Enter your User Name and Password. If you wish, you can choose where to start using the pull-down menu at the Start In field.
If more than one account exists on your profile, you will be asked to choose one account after logging on. However, if you established a default account when you registered, you will go straight to your Personal Home Page.

Profiles

User Profiles are used for:

Account Administration - List of available account numbers and associated account aliases, attention line, shipping address and billing address.
Add Account - To add Fisher account numbers to an existing user profile.
Change Password - Change password associated with User Name.
Edit User Profile - Update information associated with User Name (e-mail address, name, etc.).
Log in as New User - For access to another User Profile.

Search (on the Home Page and most ordering and catalog pages)

To conduct a general product search: (catalogs and Fisher database)

Enter a keyword, Fisher catalog number, or manufacturer part number in the Search box.
Click on Go. A results list will be returned.
Click on the item you wish to view. If the item is not what you are looking for, click Back to return to the results list.

To refine search criteria: (narrow results)

Click on More Options under the Search box to get to Power Search.
Enter keyword(s), manufacturer name, manufacturer part number and/or Fisher catalog number. A list of results will be returned.

To find chemicals:

Enter the chemical name, Fisher catalog number, or molecular or linear formula in the Search box. A list of results will be returned.
You can also click on More Options and use the Chemical Search.

To find chemicals by structure or substructure:

Click on Substructure Search under the Search box. You will be prompted to install CambridgeSoft ChemDrawTM Tools Palette if you have not already done so.
Specify an [exact] Structure or a Substructure search.
Draw the structure in whole or in part, and get a return of all chemicals with that structure or substructure.

To find and print a Material Safety Data Sheet:

Find the chemical for the MSDS you want.
At the bottom of the catalog page for your chemical, click on the MSDS button.

Order (from the top navigation bar)

Choose one or any combination of the following ordering tools to make your selections, then go to Step 2.

Rapid Order

This is the fastest way to place an order when you have a Fisher, supplier, competitor or your own part number. Click on Place Rapid Order and enter that number, quantity and unit of measure, five items at a time. Then click Add to Cart.

Catalogs

Pull up product page (see Search), enter quantity in table, then Add to Cart.

Hotlist

To avoid repetitive order entry, create a Hotlist of individual items you order frequently. Add items by clicking Add to Hotlist in Catalogs or Shopping Cart.
To order from a Hotlist, go to My Hotlists after logging in. Then type in a quantity for each item you want to order and click Add To Cart.

Order Templates

Save time by creating a Template for groups of items you order frequently. To create a Template, put all the products to be included into your Shopping Cart. Adjust the quantities and units of measure. Then click Save as Template at the bottom of the Shopping Cart page and name your new order template. To order using a Template, go to My Templates after logging in and add the template your want to your Shopping Cart.
Review, edit or delete items in your Shopping Cart as required. Registered users will see their contract prices, real-time product availability and estimated delivery dates for the items in their cart.
When you are finished making selections, click Check Out on the Shopping Cart screen.
Verify attention line, enter PO and/or credit card number, and click Checkout Review.
Review header and item detail. If correct, click Send Order. If not correct, click Cancel, which will return you to your Shopping Cart (Step 2).
Order Confirmation will display.
Print Order Confirmation or Review E-mail Confirmation.

Order Status (from the top navigation bar)

To check the status of any order: (placed online, by phone or by fax)

Click on View Order Status. Search by Purchase Order Number, Fisher Order Number, or your account number. Order Status provides a view of all orders placed against a selected Fisher account number. Orders placed via any channel (web, fax, phone) are visible. Orders and returns are available for review up to 90 days after they are shipped and fully paid.

To check the status of online orders only:

Click on Review Requisitions. Search and sort by Purchase Order Number, Fisher Order Number, order date, and/or order status. This function shows only those orders generated by the end user.

Reminder: As a Yale Best Business Practice, Procurement recommends using a Yale Purchasing Card for payment with Fisher Scientific.