Yale University.
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Generic Job Description

Medical Transcriptionist

Grade B

Representative Duties:

  • Transcribes and keyboards physician dictation, patient summaries, consultation requests, and responses.
  • Keyboards, formats, types, and edits physician referrals, and correspondence.
  • Proofreads material for accuracy and spelling errors.
  • Photocopies material.
  • Sorts and files written material and records in alphabetical, numerical or subject order.
  • Performs clerical functions incidental to transcription activities.

Family: Support Services
Job Code: 700 Date: 2/89

The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

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Yale University Clerical and Technical Job Description
Job: 700 Medical Transcriptionist Grade B


Required Knowledge:

  • General knowledge, high school level; detailed but narrow knowledge in one or several work-related areas.
  • General acquaintance with broader fields of knowledge.
  • Limited acquaintance with business, accounting, or commercial procedures.
  • Limited knowledge of University organizational policies and procedures generally; detailed knowledge of a narrow area of University rules and procedures.

Required Skills:

  • Copies data from standard or easily understandable formats.
  • Routine use of a major library catalogue or reference database.
  • Files already labeled material using a straightforward alphabetical or chronological system.
  • Understands non-routine notes, written instructions, general policy statements.
  • Writes short, informal notes, fills out simple forms.
  • Regular, skilled use of more complex machines including word processors or personal computers.

Office and Administrative Skills:

  • Keyboards materials that regularly include medical or legal terminology or foreign languages.
  • Formats, stores, and files data on a personal computer to generate basic, pre-established reports.
  • Screens and refers callers and visitors to the appropriate individual.

Experience, Education and Formal Training:

  • Two years of related work experience and a high school level education, or an equivalent combination of experience and education.

Complexity and Organization:

  • Limited variety of job tasks requiring coordinating steps/procedures.

Interpersonal Relations:

  • Some involvement outside immediate unit.
  • Offers or obtains specialized information and provides assistance on general matters.
  • Understands and conveys more complex messages and instructions and takes action accordingly.

Supervisory Guidelines:

  • Work is subject to general review on an occasional basis.
  • Incumbent plans and schedules own work and/or work of others based on the understanding of broadly defined objectives and priorities; supervisor reviews work after completion.
  • Instruction provided only in new situations, methods and procedures.

Independent Judgment:

  • Established procedures/policies govern most work situations.
  • Little opportunity to exercise independent judgment or initiative.
  • Problems solved by using established procedures.

Leadership Responsibility:

  • Occasionally provides general orientation to routine procedures/policies.

Impact and Consequence of Error:

  • Work affects outside immediate work unit, but rarely outside the University.
  • Errors are somewhat difficult to recognize and correct and can cause harm or financial loss to individuals, departments and the University or to other individual and groups.

Working Conditions:

  • Slight possibility of safety risks.
  • Occasional conflicting demands, time pressure, deadlines or emergencies.
  • Regular sustained concentration.
  • Considerable physical effort or a high degree of fine finger or hand dexterity.

Certification

  • A.A.M.T Certification is desirable.
 

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Example 1

Medical Transcriptionist (700)
Salary: B

General Purpose:
Provide excellent clerical support for the confidential documentation and files associated with clinical visits to the department.

Essential Duties of the Position:
1. Transcribe and keyboard confidential dictation, patient correspondence and records containing medical terminology, from Dictaphone tapes or written materials.
2. Format, keyboard and proofread patient reports.
3. Sort, file and maintain confidential patient records.
4. Create new patient files. Verify demographic information for re-opened charts.
5. Sort and distribute faxes, refer to appropriate individual.
6. Assists staff and new clinical personnel with record room policies and procedures.
7. Photocopy material.
8. Destroy old patient charts.
9. Provide information relating to the medical files/transcription to therapists.
10. Provide coverage at Reception Desk, including heavy phone usage, checking in patients, verifying eligibility and scheduling appointments.
11. Order and maintain inventory of supplies.
12. Other clerical duties as required.

Education and Experience:
1. Two years of related medical transcription experience in a health care facility and a high school level education; or an equivalent combination of education and experience.

Skills and Abilities:
1. Experience with Microsoft Word in a setting with a high volume of typing and/or Dictaphone work.
2. Ability to maintain filing system.
3. Ability to prioritize work to be typed.
4. Experience with fax machines.
5. Excellent attendance.
6. Excellent telephone skills.
7. Excellent ability to work with others.
8. Very pleasant manners with co-workers and patients.

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Example 2

Medical Transcriptionist (700)
Salary: B

General Purpose:
Provide a record of patient care by transcribing and interpreting physicians' dictation into medical-legal documents.

Essential Duties of Position:
1. Prepare documents by using transcription equipment and word processing software, and apply knowledge of orthopaedic, radiology, podiatry and medical terminology. Employ listening skills to decipher tapes.
2. Edit documents by recognizing discrepancies and inaccuracies in dictation. Edit, revise, and clarify without altering meaning and style. Correct spelling and medical terminology errors by using dictionary, spell check, and medical reference books.
3. Prepare work to be accomplished by gathering and sorting transcription tapes and written instructions.
4. Determine format and content by following written or dictated instructions.
5. Store completed documents by entering documents in medical records server.
6. Maintain patient confidence and protect operations by keeping information
confidential.
7. Contribute to team effort by accomplishing related tasks as needed.

Experience and Training:
1.Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Skills and Abilities:
1. Expertise in medical terminology.
2. Average keyboarding skills (40-59 wpm).
2. Excellent command of English language (grammar, spelling, and punctuation). Extremely accurate.
3. Team player.
4. Excellent attendance.
5. Preferred: Excellent command of orthopaedic, podiatry, radiology transcription and general medical terminology; above average keyboarding skills (60+ wpm).

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