Faculty of the Arts & Sciences FAQs
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Long-term visitors (with Yale NetID)
Visitors that stay for durations of a semester or more are often provided with Yale IDs and other institution-level services, such as NetIDs and email accounts. In some cases, visiting faculty and scholars are provided with office space and computers.
All visitors on campus with Yale NetIDs have access to the public computing clusters on campus. These clusters offer a variety of computer platforms, software suites, and printing solutions that can be used for basic productivity chores (i.e., word processing), numerical data analysis, desktop publishing, and multimedia authoring. In addition, many of the public computing clusters are staffed by computing assistants that can answer common questions. All Yale computing clusters require that users have a valid NetID in order to log on to the machines.
If you plan on visiting Yale for an extended period of time (such as a full semester) and will be hosted by an academic or administrative department, please contact your host department to determine your IT needs and availability.
Visitors bringing their own computers to campus
Many visitors bring their own laptops to campus for demonstrations, conferences, colloquia, and research. However, access to the campus network is restricted and all machines requiring Internet access must be properly registered. If you will be on campus for an extended period and require network access for your personal computer, please contact your host-department to make arrangements prior to your arrival.
Guest Registration Tool
Temporary access to the Yale Network (for periods from 1 to 14 days) may be granted by members of the Yale community to Yale guests (guest speakers, conference attendees, collaborators, etc.) by using the Guest Registration Tool. |
Are there classrooms on central campus with enough computers in them for conducting a class?
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- Computer classrooms are available to the University research and teaching community on central campus. With over 60 workstations, including 20 software packages, the classrooms serve interdisciplinary needs for statistical and engineering computing.
Demand for these facilities can be quite high during the semester so instructors are asked to coordinate scheduling as soon as possible.
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Which classrooms on central campus are enhanced with multimedia capabilities (LCD projectors, DVD players, etc.)?
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- Media & Technology Services is constantly increasing the number of technology enhanced classrooms on campus. Attention is given both to traditional media types (e.g., VHS playback and slide projectors) as well as new media capabilities (e.g., DVD, LCD projectors). For a complete listing of centrally supported and managed classrooms on central campus please visit the Media & Technology Services website.
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What are the options for backing up my data?
What are the recommendations for faculty-purchased computers?
Where can faculty get help with a software question?
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- Common computer problems on campus fall into one of three categories: 1) hardware, 2) software, and/or 3) networking. Regardless of the type of problem you are experiencing, the best place to start is with your local Departmental Technology Consultant (DTC). Your local DTC is experienced with a variety of discipline and language-specific applications. DTCs can also assist you in evaluating and/or installing new software applications on your computer.
If you are looking for new software, please take a look at the ITS Software Library site. This site provides a list of applications which have been licensed and/or evaluated for faculty use for Windows, Mac OS, and Linux/UNIX platforms.
If the software you are looking for is not at the Software Library site, please refer to our guide to purchasing software.
If you have discipline- or other specific software needs and need to check the availability or licensing for a particular application on campus, please send email to software.admin@yale.edu.
Please note: Yale University does not have an institutional site license for Microsoft Office. If you need assistance purchasing licenses or installation media for Microsoft Office please refer to our online guide to purchasing licenses via the ePortal.
Service and support standards
The FAS IT Support Program staff are available and committed to helping you with any software-related question or problem. However, our experience with some discipline- or language-specific applications is limited. When faced with these challenges, we will try to do our best to assist you.
Please note that FASIT staff are prohibited from installing or supporting unlicensed software applications. Please be sure that all software installed on University-owned equipment is properly licensed.
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How can I create an auto-reply email message?
Are faculty computers covered by University insurance?
How long after I leave Yale can I keep my email account?
Why shouldn't I share my NetID and password with other people I know or trust?
How can I read and send email when I am off campus?
How do I connect to Yale using my DSL connection or cable modem?
What is the policy on faking or spoofing an email address when sending electronic mail to someone else?
How does the email attachment renaming strategy work?
What kinds of IT support and services are available for faculty?
Does AM&T have any programs to grant money for instructional innovation or initiatives with technology?
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- AM&T is always interested in partnering with faculty to use technology in instructional settings. Even if no specific funding is available we'd like to see what we can do to help and bring value to the equation. Please feel free to contact the Instructional Technology Group any time to see if there are additional ways we can be of service or information we can provide.
There are also at least two specific activities within AM&T that may be able to partner with you for funding technology initiatives and innovation. Instructors at Yale can apply for a wide variety of grants through the Instructional Innovation Grants program. Additionally the Yale Center for Media Initiatives funds and develops substantial faculty-based media projects toward the goal of enhancing teaching and learning at Yale University.
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How do I connect to Yale-restricted resources?
