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Volume 2 - Spring 2007
Orbitz Gets Great Reviews
Important Change to your Orbitz For Business Account!
Northwest non-stop Bradley Airport to Amsterdam
Premiere Hotel and Suites
Hy's adds fuel surcharge!
Piccolo/Avistar Parking changes name
And the winner is…
Fly American Act
Connecticut Sales Tax Exemptions
Orbitz Gets Great Reviews!
In a recent survey, 93% of the respondents reported that Orbitz for Business met or exceeded their expectations. Here are the results of the first survey:
The reservation agents at Orbitz for Business are knowledgeable, courteous and professional when I need to call for assistance: |
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99% of respondents are pleased doing business on the phone with Orbitz agents with 22% stating that the agents exceed their expectations
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Exceeds Expectations |
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Fully meets |
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Generally meets |
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Does not meet all Expectations |
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Fails to meet |
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Orbitz for Business generally offers low air fares and competitive rates: |
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88% responded that Orbitz generally offers low fares when making reservations |
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Exceeds Expectations |
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Fully meets |
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Generally meets |
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Does not meet all Expectations |
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Fails to meet |
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Overall, I feel using Orbitz for Business is a positive experience: |
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93% of respondents state that using OFB is a positive experience
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Exceeds Expectations |
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Fully meets |
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Generally meets |
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Does not meet all Expectations |
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Fails to meet |
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IMPORTANT CHANGE TO YOUR ORBITZ FOR BUSINESS ACCOUNT!
You may have noticed a recent change to your Orbitz for Business account. Your yale.edu email address is now the exclusive login for Yale’s Orbitz for Business site, Orbitzforbusiness.com.
Leisure travelers may continue to use the general customer site, Orbitz.com. The Orbitz for Business site is used only for Yale business travel bookings. Reservations will not be erroneously placed on the university business site, and vice versa, as was happening when employees could toggle back and forth between the sites utilizing the same yale.edu address as their single log-on.
As always, if you should have any questions, please call Travel Services at 2-9962, or email us at travel@yale.edu
Thank you for your support!
Northwest Airlines will fly non stop to Amsterdam from Bradley Airport
Beginning July 1, 2007, Northwest will make Hartford its 18th gateway to Europe through its Amsterdam hub. The daily service will provide the first and only nonstop flight connecting Hartford travelers with one of Europe’s most popular business and leisure destinations, and establish Hartford’s only nonstop trans-Atlantic service.
Northwest is one of Yale’s preferred airlines. In order to access our discounted rate, please log into Orbitz for Business.
Premiere Hotel and Suites
Saunders Hotel Group Purchases Sole Extended Stay Hotel in New Haven , Plans $3 Million Upgrade
The former Residence Inn has been sold to The Saunders Hotel Group, Ltd., and will undergo extensive renovations. Craig Troxell, formerly with The Fairfield Inn by Marriott, has been appointed Director of Sales. Yale Travel Services has negotiated the following rates for Yale business travel:
Studio - $105
Penthouse - $129
Penthouse Executive - $149
"As the only all-suite, extended stay hotel within 10 miles of City Center New Haven and Yale University , The Premiere Hotel and Suites is truly a diamond in the rough,” said Jeffrey G. Saunders, President & CEO of the Saunders Hotel Group in making the announcement. ”New Haven is the educational and cultural epicenter of Connecticut, and these market segments are critical linchpins to our success in this market in particular, but also to any hotels we seek to add to our portfolio."
Located seven miles from Tweed-New Haven Regional Airport, the New Haven Premiere Hotel and Suites provides complimentary shuttle service to the airport (and to local attractions within six miles) Monday through Friday, with advance hotel reservations. The hotel also offers ample, complimentary on-site parking for guests. To read the complete article, click here.
Hy's adds fuel surcharge!
As of Monday, May 21, 2007, there will be an increase to the gas surcharge to the following, to and from these destinations in a Sedan:
This charge will hold thru until we exceed $3.25 per gallon.
| Destination |
Gas Surcharge
April 2007 |
Gas Surcharge
May 21, 2007 |
One Way Total
(not including parking, wait time or redeye fee) |
| BRADLEY |
$1.00 |
$3.50 |
$133.50 |
| WPA |
$1.50 |
$3.50 |
$135.50 |
| LGA |
$2.00 |
$6.00 |
$160.00 |
| JFK |
$2.50 |
$6.00 |
$160.00 |
| MHT |
$2.75 |
$6.00 |
$170.00 |
| NWK |
$3.00 |
$6.00 |
$176.00 |
This increase is for sedan service only, use of any other vehicle will be charged as regular rates with regular gas surcharges.
Please remember to cancel reservations, and to get a cancellation number to confirm that the reservation has been cancelled. Without this number Hy’s will impose a cancellation fee.
AIRPORT PARKING NAME CHANGE
 is now … 
The largest off-airport parking company in the USA will be unifying all of its brands under FAST TRACK Airport Parking…
AviStar-Piccolo (valet & self-park) and VIP Parking will be integrating a new FASTTRACK brand. In 2007 new service programs will be added, including:
- New online loyalty program
- Entry/Exit kiosks to speed customer processing
- Service Guarantee that ensures that FastTrack is getting you to and from the airport FAST!
Piccolo/AviStar at Bradley Changes Name - Yale discounts will remain the same
To access coupons for discounted parking at several AviStar/FastTrack locations across the United States, click here. Fast Track has two options at Bradley—Valet parking, currently pricing at $5.95 per day; and Self-parking available at $4.00 per day. Please note: While parking discounts are also available in the Orbitz for Business tool, our web site offers a deeper discount due to our special volume at Bradley.
Please remember to print your coupon before departing for the airport!
And the winner is……
Travel Services is pleased to announce the results of our survey, and the winner of a $25 Gift Certificate to The Playwright Pub and Restaurant.
Congratulations to Barbara Papacoda of Middle East Studies whose name was drawn from all those who completed the survey!
To be entered into next quarters drawing, please watch your email for our survey.
Each survey response will go into a quarterly raffle drawing for a $25.00 Gift Certificate to a local restaurant or establishment. Winners will be contacted, or you can find a list of winners on our website at www.yale.edu/travel.
Traveling on a U.S. Government grant? Tips on the Fly America Act
Please advise Orbitz for Business that you are subject to the Fly America Act when booking reservations that are funded by the U.S. Government. The Fly America Act permits travel on foreign code share flights provided the ticket shows the U.S. carrier’s code share number. Example: Lufthansa operated flight LH 417, sold as UA 8833. Lufthansa has offered Yale University a 15% discount on fares booked in F, C, & Y classes; and an 18%discount on fares booked in B, H, & M classes. All Yale discounts have been loaded into Orbitz for Business. Further information is provided below:
Use of U.S. Flag Carriers for Sponsored Foreign Travel
Connecticut Sales Tax Exemptions on Purchases of Meals and Lodging
Certain lodging expenses are exempt from Connecticut sales tax provided the following conditions are met:
- The retailer directly charges the University for the meals or lodging;
- The University directly pays the retailer with a University check or a credit card issued in the University’s name; and
- The University is not reimbursed, in whole or in part, by donation or otherwise, for its payment for the meals or lodging by those consuming the meals or lodging.
For complete instructions on tax exemptions and a list of Connecticut business establishments that have tax exemptions on file, please refer to the Yale Tax Department web site: http://www.yale.edu/tax/salesanduse.html
When your travel plans call for hotel accommodations in New York , please contact the Yale’s Tax Department (2-5530) to obtain a tax-exempt certificate. Simply provide the name and address of the hotel that you are staying at and the Tax Department will provide you a vendor-specific tax exempt certificate to give the hotel. The hotel charge must be paid for by University funds, preferably a Yale P-card, to be eligible for the tax exemption.
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