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US AIRWAYS: Scam alert |
Posted 4/4/12 |
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If you have not been made aware, please take note that US Airways has been the target of a Phishing Scam. Below is some information that may prove useful to communicate to your travelers.
US Airways is the latest airline to warn customers about scams targeting its customers. The scam involving US Airways appears to involve fraudulent e-mail messages that notify customers about travel itineraries that they never made.
The e-mails have prompted chatter on social media sites, including Twitter. One fraudulent e-mail sent to a USA TODAY staffer advised her to check-in online for a flight from Washington Reagan National. She had no such itinerary, and the flight number listed in the e-mail does not appear to exist in US Airways' flight schedule.
Often referred to as "phishing," such e-mails usually are an attempt to dupe customers into revealing sensitive information such as financial account numbers or account passwords.
"We are advising our customers that if they receive a suspicious email, they should not click on any links or open any attachments," US Airways spokesman Andrew Christie says in an e-mail to Today in the Sky.
For those who fear they may have received a fraudulent e-mail, US Airways offered guidance on "what to look out for." The airline says:
Be suspicious of emails that begin with something generic like 'Dear user' or 'Dear customer' and that have typos or bad grammar.
Many of our emails include your name and Dividend Miles number. Our Web Check-in email doesn't have your name, but it has your valid confirmation code, which is never all numbers. It should be either alphanumeric or all letters.
Before you click, check the link by hovering your mouse pointer over it and identifying what URL (website) is displayed. A legitimate link will have a website address/URL with 'usairways.com.'
US Airways adds: "We also encourage our customers to report internet crime at http://www.ic3.gov/default.aspx."
Fraudulent e-mails that prey on airline brands are not new. American and Delta are among other big U.S. airlines that have warned customers to be on alert in recent months.
Loretta Fossi, Field Sales Manager, US Airways, Inc. |
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Don't let delays catch you off guard. |
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Posted 3/29/12 |
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Follow @AmtrakNEC for alerts about service delays in the Northeast Corridor.
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Acela / Northeast Regionnal / Keystone Service / Springield Shuttles
When travel delays happen, we know you want information. For real-time updates on major service disruptions*, follow @AmtrakNEC on Twitter. Alerts will be posted for delays between Boston and Washington, DC. For additional information and customer service, please call 1-800-USA-RAIL.
Follow @AmtrakNEC for service updates in the Northeast Corridor by visiting Twitter.com/AmtrakNEC. You can also connect with Amtrak through Facebook, YouTube and Twitter.
*A stoppage of all rail traffic, whether the issue is the result of commuter, freight or Amtrak rail equipment, severe weather, police activity and track or other infrastructure matters. |
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United Continental Merger Update |
Posted 02/23/12 |
As you know, United and Continental will migrate to a single reservation system on Friday, March 2 nd and Saturday, March 3 rd . In anticipation of this event, Orbitz for Business and Orbitz Worldwide have been actively involved with the airlines and working on internal processes to ensure a smooth and seamless transition for you, our valued customers.
Below we want to share with you some of the key dates to consider and anticipate in conjunction with this upcoming migration.
It is important that you share this information with your travelers.
Orbitz for Business traveler impact:
• Beginning on Friday, March 2 nd at 6:00pm CT, Orbitz for Business will remove all Continental flights from our site, followed by United flights at 10:00pm CT the same day. United Airlines will start their conversion at 12:01am CT on Saturday, March 3 rd.
• The migration is scheduled for completion at 4:00am CT on March 3 rd , at which point only United flights will be available for sale going forward.
• Any tickets issued on Continental prior to the migration will still be valid for travel. Note : The only exception will be itineraries with significant schedule changes that may require the Continental tickets be refunded and reissued on United.
• If you have travel planned at any point from Friday, March 2 nd through Sunday, March 4 th , we strongly recommend that you checkin online prior to leaving for the airport and prepare for potential delays related to the migration effort. United MileagePlus® Accounts:
• United will convert all current 11-digit MileagePlus® accounts to an 8-character alphanumeric account. If you previously linked your Continental OnePass® and United MileagePlus® accounts, your linked OnePass® account will become your new MileagePlus® number.
• If you did not previously link your OnePass® and MileagePlus® accounts, or you only have an 11-digit MileagePlus® account number, United will assign a system-generated, 8-character alphanumeric account to you.
• If not already, you will soon receive an email communication from United about your updated account number and other relevant information about your account going forward.
Next Steps:
• Following the migration to a single reservation system on Saturday, March 3 rd , please access your Orbitz for Business profile, go to My Account , remove the Continental OnePass® account and update the United MileagePlus® account for subsequent bookings. United will recognize both OnePass® and MileagePlus® for a short period following the migration, but we highly recommend you take this step at your earliest convenience after March 3 rd .
• Last but not least, the United Hub at http://hub.united.com is a valuable resource “for news and articles, answers to your questions, discussions and interactive guides on merger-related changes that impact how you plan, book and manage your travel.”
Thank you in advance for your understanding during this process. While we fully expect United’s migration efforts go smoothly and as planned, there may be issues outside of our control that cause the above timelines to be impacted. Regardless, we will continue to work closely with United to ensure minimal inconvenience. |
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New parking rates for Yale employees at Tweed Airport |
Posted 02/13/12 |
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Effective March 1, 2012, Yale employees parking at Tweed New Haven Airport will receive a $1.00 discount off the daily rate and $3.00 off the weekly rate for both the Short Term and Long Term parking lots. Employees will need to present their university ID’s to obtain the discount. The new rates with the discount will be:
LOT |
DAILY RATE |
WEEKLY RATE |
Short Term Lot |
$9.50 |
$49.50
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Long Term Lot |
$6.50 |
$34.50 |
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Enterprise Special Rates |
Posted 12/8/11 |
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Enterprise Car Rental offers special Yale rates with no drop charges:
$33 New Haven to Bradley Call 203-789-2252
$49 Bradley to New Haven Call 860-292-7061
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Preferred Car Services update |
Posted 10/25/11 |
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Effective October 25, 2011, Yale Travel Services has removed Embarque from its preferred list of private car services! Their rates are no longer competitive and we recommend that you refrain from using their services. For a list of preferred suppliers, please visit:
Private Car Services
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Non-Airport Parking:
Central Parking Discounts in New York City, Boston & Hartford |
Posted:
10/10/11 |
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Central Parking offers Yale employees’ special parking access and discounts in 3 cities – New York Metro area, Boston & Hartford.
Simply select your driving destination city from the Yale landing page link below and navigate to the parking facility that’s most convenient to where you’re going. Most locations offer multiple discount coupon options (up to 15-50% off)…simply print a web coupon and present upon exit to receive your special Yale parking rate.
http://nyc.centralparking.com/Partner/Manhattan-Yale-Employee-Parking.html
Daily Parking Discounts: There are two easy options to obtain DAILY parking discounts:
- Click on any location to see if there’s a discount coupon for a specific garage or lot.
- Or…you can also request a Preferred Customer card that eliminates the need to print and present coupons upon exit. To get your card, simply proceed to the email link that’s imbedded in the “FREQUENT PARKERS” box on the Central Parking-Yale employee landing page.
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Discount Parking for The Parking Spot (New York Airports) |
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Posted: 10/3/2011 |
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Yale Travel Services has recently chosen The Parking Spot as our preferred airport parking provider in the New York metro area. Yale employees now receive a 15% discount at all FastTrack and The Parking Spot Locations at JFK, LGA, and EWR for business and leisure travel through our Spot Club Exec Program. Yale employees also receive:
- Spot Club Exec program enrollment to earn free parking points
- 41 convenient locations at 25 airports, open 24/7
- Discount on personal travel
- Continuous shuttle service
- Lots More! Read more here.
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Combining MileagePlus and OnePass Accounts |
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Posted: 9/8/2011 |
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Customers who have a OnePass and MileagePlus account can link their accounts in order to combine award miles. Through a separate process, customers can also combine their elite qualifying activity or have their elite status matched. Read More ...
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All Aboard for Rail! Easy. Convenient. Choices. |
Posted: 7/29/2011 |
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Yale business travelers can now search and book domestic Amtrak Itineraries and seat classes with the same familiar and convenient experience you've come to expect from Orbitz for Business. Read more ... |
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American Airlines back on Orbitz for Business |
Posted: 5/2/2011 |
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An important court ruling issued earlier today requires American to re-instate its full schedule of flights on Orbitz for Business. An agent is no longer required to book a flight on American Airlines.
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QCONN Shuttle |
Posted:
4/4/11 |
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Book online or call toll free
1- 800-280-7734
https://qconnshuttle.thebookingtool.net
QCONN Shuttle serves John F Kennedy (JFK), LaGuardia (LGA), and Westchester County Airports (HPN). In addition, they connect passengers to the Manhattan Piers Cruise Terminal. Long Island railroad, Queens and Brooklyn via Jamaica Avenue hub (Reduces your time by at least an hour). Getting to New York destinations from campus has never been easier, faster or cheaper.
Click here for special discounts available to Yale travelers. Details ... |
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Special HERTZ Rates Exclusive for Yale University |
Posted:
12/3/10 |
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Rent a Midsize Car starting at a day!!!
OR
Rent a Fullsize Car starting at a day!!!
FREE DELIVERY TO ANYWHERE ON THE YALE CAMPUS!
YALE CDP # 344712
New Haven Hertz Local Edition, 1 George Street, New Haven, CT 06510
203-777-6861
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New hotel discounts for business or pleasure! |
Posted:
11/03/10
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The Intercontinental Hotel Group family of hotels will be offering discounted rates to university employees when traveling on business or pleasure effective November 1, 2010. The discount will apply to participating hotels in the United States and Canada with the Intercontinental, Crowne Plaza, Holiday Inn, Staybridge Suites, Candlewood Suites, Hotel Indigo, and Holiday Inn Club Vacation brands. The 7% discount will be taken off the hotel’s Best Flexible Rate and is subject to availability. Reservations can be made directly with the hotels by using the university ID # 100277677, or by booking online at www.orbitzforbusiness.net
For further details or questions, please contact Travel Services at 203.432-9962. |
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Secure Flight required on all air bookgins starting 9/13/2010 |
Posted:
9/10/10 |
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Orbitz for Business will require Secure Flight information to avoid hassles at the airport and provide a smoother travel experience. Read more here. |
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MANDATORY SECURE FLIGHT INFORMATION ON AMERICAN AND UNITED |
Posted:
8/30/10 |
American Airlines (AA) and United Airlines (UA) will require Secure Flight information for all bookings made on or about September 13, 2010.
As your travel partner, we want to make you aware of this requirement and how we are instituting the changes required by American Airlines and United Airliines. The anticipated date for Orbitz for Business requiring Secure Flight information on these two airliines is September 13, 2010.
Travelers need to provide Secure Flight information for:
- Any booking that is made on or about September 13, 2010 that has AA or UA segment. This data will be required at the time of booking.
- Any trips booked prior to September 13, 2010 with a travel date on or after November 1, 2010 that do not currently have Secure Flight information. Orbitz for Business will be providing new functionality on or about September 13, 2010 that will allow travelers to update these trips by going to the My Trips section. We will send out an advisory at that time to inform you of this change.
If the Secure Flight information is not provided when required, the traveler will not be able to board the airplane.
Secure Flight information includes:
- Full name (
First, middle and last name as it appears on a valid government issued photo ID)
- Gender
- Date of birth
- Redress number (if applicable)
All of a traveler's personally identifiable Secure Flight information is masked (hidden) to everyone except that traveler.
To avoid retyping this information for future booking, OFB recommends that travelers update Secure Flight information stored in their traveler's profile. This information is automatically included in the booking path and transmitted to the airlines at the time the reservation is made.
Additional resources:
For more information abou the Secure Flight program, check these resources.
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ATTENTION CURRENT PREMIER PARKERS OF FASTTRACK
BRADLEY AIRPORT PARKING |
Posted:
6/10/10 |
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PLEASE BE ADVISED THAT LAZ Parking, the largest parking operator in Connecticut has seamlessly taken over the management operations of FastTrack’s three Bradley Airport Locations. LAZ has stepped into all previous relationships with parkers,vendors and employees and will continue to meet the high standards set forth by the former operator, bringing a new focus, additional resources and national level of experience to the facilities.
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All FastTrack’s frequent parker accounts, discounts, and coupons will remain honored by LAZ. LAZ will honor all off-airport competitors’ coupons.
LAZ Parking, which was founded in Hartford in 1981, is a national leader in the parking industry, whose mission is to create opportunities for its employees and value for our clients.
At this time all locations will continue to operate under the FastTrack names listed below:
FastTrack Red Valet
24 Ella Grasso Turnpike Windsor Locks, CT 06096
Phone: (860) 623-0228
FastTrack Blue Valet/Selfpark
110 Ella Grasso Turnpike, Windsor Locks, CT 06096
Phone: (860) 623-4993
FastTrack Red Selfpark
35 Ella Grasso Turnpike, Windsor Locks, CT 06096
Phone: (860) 627-7555
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Connections powered by BostonCoach |
Posted:
4/8/10 |
BostonCoach has been named a preferred partner for Yale University. Yale University travelers can now enjoy BostonCoach executive service or a new, aggressively priced business-class service powered by BostonCoach. It’s called Connections and offers a more affordable alternative to traditional “black car” services. Service is offered in Boston, Chicago, Los Angeles, Newark, New York, Philadelphia, San Francisco and Washington, DC.
Click on www.bostoncoach.com/yale or click here for more info including account number and rates.
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Forms change for travel requests |
Posted:
03/01/10
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Effective February 24, 2010, new forms have been posted to the Yale Travel Services web site.
See “Travel Forms”. Please disregard any old forms you may have bookmarked. The new forms are:
3301 FR.08 |
Travel Request Form |
What’s new? “Send to” email address, and format. Space to capture gender and date of birth.
What it’s used for? To provide international guests a means of communicating with Orbitz for Business that does not involve a long distance telephone call. An easy way for travelers to provide OFB with the information required to book their trip. OFB will then contact them with travel options.
3301 FR.07 |
Travel Request - Non-Employee / Visitor |
What’s new? “Send to” email address & format.
What it’s used for? To inform Orbitz for Business(OFB) of travelers not employed by the university that may be contacting them to book travel using a Yale University Purchasing Card. To instruct OFB on how those reservations should be handled, including any rate caps, ground transportaion needs, etc.
3301 FR.10 |
User Group Request |
What’s new? Everything!
What it’s used for? To request that Yale Travel Services register your travelers in a unique subset of Yale’s OFB tool so that they may book on line using a designated Purchasing card, subject to controls you determine. These may be Yale employees, students, or outside guests that you wish to administer stronger controls over when charging to your department P-Card.
3301 FR.09 |
Travel Request - Group |
What’s new? “Send to” email address and information about your travelers required by the TSA to make reservations. This information includes name as it appears on the government issued ID that will be presented at airport; gender: and date of birth.
What it’s used for? To request that Orbitz for Business get quotes from airlines for your group of ten and more traveling from Point A to Point B on the same plane, and returning together.
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